About Shelley Bernstein
I'm the Head of Product/CTO for OF/BY/FOR ALL—a movement to help civic and cultural orgs become of, by, and for their communities.
I'm also a digital strategist working in the arts with extensive experience in audience development, visitor experience, community engagement, audience evaluation, and all things digital.
If you are interested in doing a project together, say hello.
I've joined the team at OF/BY/FOR ALL— a movement to help civic and cultural orgs become of, by, and for their communities. As the Head of Product/CTO for OF/BY/FOR ALL, I'm working to build the digital tools needed to help organizations make audience change. I live in Marfa, Texas with my wife and our two dogs.
Barnes Foundation 2016—2018
In a newly created role—Deputy Director of Audience Engagement and Chief Experience Officer—the goal was to deepen a visitor’s engagement before, during, and after a visit to the Barnes. I oversaw the areas of visitor experience, digital and technology, audience evaluation, community engagement, public programming, and editorial.
Brooklyn Museum 1999—2016
In the role of Vice Director of Digital Engagement & Technology, I looked after information technology while spearheading digital initatives with public participation at their center. Projects included an app which enabled visitors ask questions using their mobile devices with experts giving answers in real time and several participatory exhibitions, which involved thousands of people in their creation.
Innovating Intentionally | June 29, 2017 | Philadelphia
Opening Keynote. Barra Foundation. [video]
AAM 2017 | May 8, 2017 | St. Louis
Session: Better Flow for a Better Experience
MCN 2016 | November 4, 2016 | New Orleans
Session: The View from the Top: An Executive Roundtable on Technology, Digital Transformation, Organizational Change and the Future of Museums
MCG Museums+Tech 2016 | October 19, 2016 | London
Closing Keynote: How to Change the Tires on a Moving Truck
CanUX | November 7-8, 2015 | Ottawa
Keynote: Visitor Experience as a Catalyst for Institutional Change
MuseumNext | September 25-26, 2015 | Indianapolis
Keynote: Exploring ASK Brooklyn Museum [video]
"Artificial Intelligence, Like a Robot, Enhances Museum Experiences." New York Times. October 25, 2018.
"Art Team is Barnes Foundation's Newest Twist on Visitor Engagement." Philadelphia Inquirer. March 1, 2018.
"Barnes Foundation teams with Mural Arts' re-entry program." Philadelphia Inquirer. February 27, 2018.
"The Famously Photo-Wary Barnes Foundation Makes Its Art More Accessible Online." Hyperallergic. November 9, 2017.
"Barnes Foundation teams with Indego to put great works of art on Philly Bikes." Philadelphia Inquirer. August 23, 2017.
"Follow the Data: Episode 2 featuring the Brooklyn Museum." Bloomberg Philanthropies Podcast. June 3, 2016.
"Barnes Foundation Gets a New CEO—That's Chief Experience Officer" CBS Philly. May 20, 2016.
"Shelley Bernstein Moves to the Barnes Foundation." Art F City. May 10, 2016.
"Who's in Charge at the Brooklyn Museum? It Could Be You." New York Times. April 29, 2016.
"The Brooklyn Museum's App Acts Like AI, but There Are Humans Behind It." The Verge. April 22, 2016.
“The Brave New Museum Sputters into Life.” Wall Street Journal, September 7, 2015
“Culture Techies Look to Strike a Delicate Balance.” Crain’s New York Business, September 18, 2014
“Museums See Different Virtues in Virtual Worlds.” New York Times, August 7, 2014
“Brooklyn Museum Tests a Democratic Model.” Wall Street Journal, February 5, 2013
"Using New Tools, Mapping Old Brooklyn." New York Times, July 7, 2011
“The Spirit of Sharing.” New York Times, March 17, 2011
“Brooklyn Museum Experiments with First Impressions.” New York Times, February 11, 2011
“40 Under 40.” Crain's New York Business, March 2010
“Latest Art Tech-Nique: Museum Lets Phones Guide You.” New York Post, September 2, 2009
“Rodin-ternet! Brooklyn Museum's Digital Docent Peddles Art to Peoria.” New York Observer, January 27, 2009